I am using a Samsung S9 (with Android 10 on it) and I have a problem with Kiwix android version 3.3.4 (build 123141, as indicated on the settings page) If you have an idea about the technical background of the ticket, please share it also at the end.What is the context of this ticket? If not obvious, explain why you need to do this.To make your ticket more thorough, check if you can deliver more information: Speak from the point-of-view of the (end) user: don’t try to explain or analyze the process (this is a job for the people trying to solve your issue). What should be the behaviour from your point of view? How do you expect the service to work?.What do you see? A copy of the error message or a screenshot is always useful.What is the detailed step-by-step procedure to reproduce the problem? Literally “ I downloaded this file opened the app (version x.yz) started typing 666 and then my phone caught fire!“.
The lack of tickets or poorly written ones seriously impair a healthy software development. Tickets -be it bug reports or feature requests- are the basics of any software improvement.